Password Policies and Resets

Your student user name and password gives you access to your student records, student email, and some library resources. It is important that you keep this information secure. Do not share it with anyone.

Your user name is usually your first initial, your last name, and four digits (e.g. jsmith0001). You are allowed to choose your password. You are required to use a complex password which is at least 8 characters long and contains at least three of the following:

  • A lower case letter
  • An upper case letter
  • A number
  • A symbol

Passwords containing your first name, last name, or user name will be rejected. You should not use your birth date, anniversary or other information that may be easily obtained as part of your password.

You are required to change your password every 90 days. If you do not change your password after 90 days, your account will be locked. You will need to reset your password to unlock your account. Use the KCTCS Password Reset form to reset your password. Only contact Information Technology Services if you are unable to reset your password using this form. You must provide your student ID number for us to reset your password.

For additional password assistance please call the Go KCTCS! Student Service Center toll free at 855-55GO-MCC or visit help.madisonville.kctcs.edu.