ITV Problem Report

General Information

Your name:

Date of problem (mm/dd/yyyy):

Approximate time of problem:

Type of class: Madisonville Class Murray State Class Other Event

Instructor:

Location: JHG 249: North Campus JHG 308: North Campus JCD 014: North Campus ITV 201: Muhlenberg Campus Crittenden Ed Tech Center

Broadcast site:

Remote site:

Problem Nature

Please describe the nature of the problem.

Audio

Broadcast site cannot hear the remote site

Remote site cannot hear the broadcast site

Other

Please describe the issue:

Video

Broadcast site cannot see the remote site

Remote site cannot see the broadcast site

Other

Please describe the issue:

Connection

Broadcast site cannot connect to the remote site

Remote site cannot conntect to the broadcast site

Other

Please describe the issue:

Equipment

Please describe the issue:

Other

If the issue is not covered above, please describe the issue below:

Problem Solving

Please describe the steps you took to correct the problem.

I did not attempt to correct the problem

I contacted the Center for Rural Development (CRD)

I followed the instructions provided by CRD

What were CRD's instructions to resolve the issue?

I performed additional troubleshooting actions (Not recommended)

Please describe any additional steps you performed.

This issue was resolved